Privacy declaration

Posted on: 14 maart 2022.

Kobalt Digital B.V. (“Kobalt”, “we”, “us” or “our”), Koelmalaan 350, unit 3.08 in Alkmaar, is the data controller and operator of GoodsForRefugees.

GoodsForRefugees is committed to protecting your privacy. This privacy statement explains how we collect, use, disclose, store and protect your personal data.


This Privacy Statement applies to the GoodsForRefugees website(s), applications, services and tools (collectively, "Services") that reference this Privacy Statement, regardless of how you access or use them, including with using mobile devices.

This Privacy Statement applies to all GoodsForRefugees websites, applications, services and tools (collectively, “Services”) that reference this Privacy Statement, regardless of how you access or use them, including using mobile devices.

We may amend this privacy statement at any time by posting the amended version on this site with the effective date of the amended version. We will announce material changes to this privacy statement via email.

Personal Data we collect

What is personal data?

Personal data is information about an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more elements specific to the physical, physiological, genetic, mental, economic , cultural or social identity of that natural person.

We do not consider data that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.

We collect personal information from you when you use our Services.

We collect personal information from you and the devices (including mobile devices) you use when you: use our Services, sign up for an account with us, provide us with information via a web form, update or add information to your account, participate in discussions in chats or in the resolution of disputes or when you otherwise communicate with us.

Some personal information, such as information that identifies you, is necessary to agree to our Terms of Use. The provision of all other personal data is voluntary, but may be required in order to use our Services, such as information about your ad or contact details necessary to place an ad.

We may also collect personal information from other sources, as described below.

Personal information you provide to us when you use our Services or sign up for an account with us

  • Identifying information such as your name, addresses, telephone numbers or email addresses when you sign up for an account with us.
  • Other data that you generate, or that is associated with your account and your use of the website, applications, services and tools (such as use of functionality to place an advertisement, search queries, viewed and saved advertisements or your use of the contact options with an advertisement ), including pseudonymised information related to calling a telephone number shown to you in an advertisement.
  • You may also provide us with other information through a web form, updating or adding information to your account, chats, dispute resolution or otherwise communicating with us about our
  • Additional information, if we are required or authorized by applicable national law to collect and process it to identify you or verify your identity, or to verify the information we have collected.

Personal information we collect automatically when you use our Services or sign up for an account with us

  • We collect information about your interaction with our Services, your advertising preferences, and your communications with us. This is information we receive from devices (including mobile devices) you use when you access our Services. This data may include the following: device ID or unique identifier, device type, ID for advertising and unique device token.
  • Location data, including location data from your mobile device. Remember that most mobile devices allow you to manage or disable the use of location services by an application on your mobile device in the device's settings menu.
  • Computer and connection data such as statistics about your page views, traffic to and from the sites, referral URLs, advertising data, your IP address, your browsing history and your web log data.

Personal data we collect using cookies and similar technologies

  • We use cookies, web beacons, unique identifiers, and similar technologies to collect information about the pages you view, the links you click, and other actions you take when you use our Services within our advertising or email content.
  • For more information about our use of these technologies and how to manage them, see Cookies and Similar Technologies.

Personal data collected from other sources

  • Social media. We enable you to share information with social media sites or use social media sites to create your account or connect your account to the relevant social media site. These social media sites may provide us with automatic access to certain personal data held by the sites about you (e.g. content you have viewed, content you have 'liked', information about the ads you have been shown or clicked on , and so forth). You control what personal data you give us access to using the privacy settings on the relevant social media site. By linking an account operated by a social media site to your account, you authorize us to access this data and the data will be processed in accordance with this privacy statement. We may also use add-ons (plug-ins) or other technologies from various social media sites. If you click on a link provided by a social media plug-in, you are voluntarily connecting to that social media site.
  • You may only provide us with personal data about someone else with that person's consent. You must inform this person about how we collect, use, disclose and store his or her personal data in accordance with our privacy statement.

Cookies and Similar Technologies

When you visit or use our sites, services, applications, tools or messaging features, we or our authorized service providers may use cookies and similar technologies to provide you with a better, faster and more secure experience, and for advertising and marketing purposes. See our full Cookie Statement for more information.

How we secure your personal data

We protect your personal data using technical and organizational security measures to minimize the risk of loss, misuse, unauthorized access, disclosure and changes. Our safeguards include, for example, firewalls and data encryption, physical access control at our data centers, and information access authorization management. If you believe your account has been misused, please contact us.

Other important information about privacy

What happens when you share your personal data on our sites or applications?

Other users can access the information you share on GoodsForRefugees. For example, other users can see your ads, feedback, ratings, and associated comments. Other users can also see information you share in your profile.

When you use our Services, your public username may be displayed, publicly available, and associated with all of your public GoodsForRefugees activity. Notifications sent to other users about suspicious activity and violation notices on our sites may reference your public username and specific objects. If you link your name to your username, people to whom you have disclosed your name may be able to personally identify your GoodsForRefugees activities.

Since our website also enables you to get in direct contact with a buyer or seller, we encourage you to think about how you share your personal information with others. You are solely responsible for the personal data you share via our website and therefore we cannot guarantee the privacy or security of the data you share with other users.

Your responsibilities regarding information you receive on GoodsForRefugees

When you interact with another user and obtain your personal information from the other user (such as name, account ID, email address, contact information, and shipping and billing addresses), you have, independently of us, the control over this data and you must comply with applicable law.

You may only use the personal data to which you have access for GoodsForRefugees transactions or for other services offered through GoodsForRefugees (such as shipping, fraud complaints and communications with other members), and for purposes for which the user to whom the data relates , has given explicit permission. Using personal data of other users to which you have access for any other purpose is a violation of our Terms of Use.

Unwanted or threatening e-mail (spam)

We do not tolerate misuse of our Website. You are not allowed to add other users of GoodsForRefugees to your mailing list (email or post), even if a user has purchased something from you, unless the user has expressly agreed to do so. If you notice that someone is abusing our website (spam or spoof emails), please send an email to hello@GoodsForRefugees.

You are not allowed to use our communication tools to send spam or otherwise send content that violates our Terms of Use. For your safety, we automatically scan messages and may check for spam, viruses, phishing and other malicious activity or illegal or prohibited content. However, we do not permanently store messages sent through these means.

Communication tools

We may automatically scan and check messages for spam, viruses, phishing and other malicious activity, illegal or prohibited content, or violations of our Terms of Use, this privacy statement, or other policies.

Children's privacy

Our websites are intended for the general public and not for children. We do not knowingly collect personal information from users who are considered children under their national laws.

Third Party Privacy Practices

This privacy statement only covers our use and processing of personal information we collect about you when providing you with our Services. If you provide this information to third parties or visit a third party website linked from our Services, their privacy statements and practices apply to any personal information you provide to them or they collect about you.

We cannot guarantee the privacy or security of your personal data if you provide it to third parties and therefore recommend that you carefully read the privacy and security policies of your trading partner before transacting and sharing your personal data. This also applies if the third parties to whom you disclose personal data are bidders, inquiries or offers on our site.

To contact us

If you have a question or complaint about this Privacy Statement or our data handling practices, please contact us and our Data Protection Officer, using the subject line "Privacy Statement Request": via, of By writing to Kobalt Digital B.V., t.a.v. Directie, Koelmalaan 350, 1812PS te Alkmaar

Your right to lodge a complaint with a data protection authority remains unaffected.